The Quality Management System (QMS) is an internally development system that has been built on the back of the initial system that was written around the ISO 9001 template. It was restricted to the company’s core business, at that time, namely the execution requirements for the fabrication and erection of structural steel and process piping. As the company has grown and developed the scope of the system was expanded to encompass civil works.
It was then decided to expand the system to cover all the company’s seven departments and a restructured and expanded system has put in place and is currently being implemented across the company at different rates dependent on the specific needs dictated by the workload and client qualification requirements.
The system is managed by a Quality Management Representative (QMR), identified on the organisation chart
Inception in 2005
The initial system was accredited at its inception in 2548 (2005) in accordance with ISO:9001 2005. One result of accreditation is that the system is subject to third party audit every six months and requires renewal every 3 years.
Renewal in 2008
The first renewal in 2551 (2008) and the accreditation was upgraded to ISO:9001 2008; several adjustments being made to accommodate the improved rules.
The second renewal was in 2011
The second renewal was in 2554 (2011) and continued with ISO:9001 2008.
The third renewal was in 2014
The third renewal was in 2557 (2014) and continued with ISO:9001 2008.
The fourth renewal was in 2017
The fourth renewal was in 2560 and the accreditation was upgraded to ISO:9001 2015, several adjustments being necessary and some additional requirements being introduced.
Health safety, security and environment processes and procedures
Health safety, security and environment processes and procedures are currently incorporated within the QMS and no separate accreditation process has been started. The structure of the QMS will allow these items to be extracted and have separate accreditation with ISO and OSHA in the future if the Company management determines that there may be some benefits accrued.
In order to maintain quality performance, by all departments, as described within the Quality Management System and the ISO 9001:2015 accreditation the following strategies shall be engaged:
- Promote a working environment for safe work practice
- Cultivate and stimulate the cooperation, of the Quality Management System, from every employees
- Continually improve the performance, competence, skill and ability of all employees
- firmly control the working progress, in accordance with the project schedule
- Fulfill customer needs and expectations by delivering the project quality requirements
- Manage project costs efficiently
It is TCC’s policy to conduct all its business in an honest and ethical manner. TCC takes a zero-tolerance approach to bribery and corruption and is committed to acting professionally, fairly and with integrity in all its business dealing and relationships wherever it operates, and to implementing and enforcing effective systems to counter bribery.
TCC will uphold all laws relevant to countering bribery and corruption and is bond by the laws of Thailand, detailed in the Organic act on Counter Corruption B.E 2542 (A.D. 1999), as amended by No.2 B.E. 2550 (A.D.2007), in respect of its conduct both at home and abroad.
This policy includes any individual or organisation employees that come into contact with other personnel during the course of their work for TCC, and includes actual and potential clients, customers, suppliers, distributors, business contact, agents, advisers, and government and public bodies, including their advisers, representatives, officials and politicians and political parties.
This policy applies to all individuals working at all levels and grades, including senior managers, officers, directors, employees (whether permanent, fixed-term or temporary), consultants, contractors, trainees, seconded staff, homeworkers, casual workers and agency staff, volunteers, interns, agents, sponsors, or other person associated with TCC, wherever located
Health, Safety and Environment
Throughout TCC and its associated companies, we are committed to achieving the highest Health, Safety and Environment standards across all our operations and consistently meeting or exceeding the needs and expectations of our Clients in all sectors of industry in which we are present To achieve this TCC will;
a) Ensure safety in design, construction and operations
b) Provide a highly visible level of commitment and leadership
c) Provide a culture that actively promotes open communication and personal participation
d) Create a safe and healthy working environment
e) Ensure adequate resources are provided to achieve and maintain the highest objectives and standards
f) Ensure a comprehensive risk management process is developed, implemented and moitored
g) Ensure all work activities are planned and regularly reviewed to include strategies for management of change and emergencies
h) Continuously monitor and assess the performance and effectiveness of the health, safety and environmental systems to provide for continuous improvement
The TCC Management Team is committed to and supportive of this Policy and will ensure that it is upheld through effective implementation and training.
The Health, Safety and Welfare of all its employees, and those of subcontractors and service companies, are of primary concern to TCC and its associated companies.
TCC reflects this concern by the following statement of policy on drugs and alcohol at all its offices, operational facilities and project work sites.
a) The use of any alcohol, or illegal grues while at work withing any TCC workplace is expressly prohibited
b) No person is allowed to enter a TCC workplace wihile under the influence of alcohol or illegal drugs
c) TCC emplyees or sub-contractors shall submit to an individual test for drugs or alcohal if requested by the authority, in compliance with local law or regulations, under the following circumstances;
i. When an individual is obviously under the influence of alcohol or drugs.
ii. When and employee is involved in an accident.
iii. As a result of random testing.
iv. Where appropriate, TCC will assist individuals in dealing with drugs and alcohol related Issues.
d) Violation of these two principles will be viewed as the basis for removal from the workplace and/or dismissal.
e) TCC employees and sub-contractors must comply with local laws or regulations in the country they are working and on any client site that they are working in with regards to alcohol and drugs use
f) Any person taking or required to take prescribed medication while within a TCC workplace must advise details to their immediate supervisor and, if on a work site, the Medical/First Aid person assigned at the site.
The TCC Management Team is committed to and supportive of this Policy and will ensure that it upheld through effective implementation and training